Citizens Advice Devon: Pension Credits

Course Category: Voluntary Sector and Governance, Benefits and Money Advice

Please note, this is an online course which will be held using Zoom software. 


  • £38.32*: Members of Devon Communities Together
  • £49.10*: Charities, Community Groups or Parish and Town Councils that are not members of Devon Community Together
  • £70.66*: Private Sector organisations and Statutory Local Authorities

*Please note, there is a 10% early bird discount available if you book at least 4 weeks before the course date. The discount will be shown automatically at the Eventbrite checkout. The cost indicated includes the Eventbrite booking fee.

*The discounted membership price on many of our training courses is one of a number of benefits provided to members of Devon Communities Together and is available to new and existing members. With annual membership starting from just £24 for individuals and small organisations, up to £50 for larger organisations, taking out a membership can be a great way to save money on your training needs. To find out more and join DCT today, call 01392 248919 or visit our membership page


Pension Credit is not just about qualifying for a free TV licence. It can also increase people’s regular income by surprisingly large amounts and lead to additional financial support. Who wouldn’t want to know more, so that they can help older people who are struggling on a low income?

This course provides an overview of the conditions of entitlement to Pension Credit and demonstrates how entitlement to this benefit can lead to a significant improvement in the quality of life of those who can get it.


By the end of the course you will be able to:

  • Identify the basic conditions of entitlement to Pension Credit

  • Understand the basics of how Pension Credit is calculated

  • Understand how Pension Credit can lead to further entitlement to financial support

  • Make appropriate referrals to organisations that can assist with calculations and claims


Vincent has worked for the Citizens Advice service in Devon since 1985. As an experienced trainer, he has provided benefits training for many years to voluntary and statutory sector staff, covering all aspects of the benefits system from introductory courses to Tribunal Representation. He has been a benefits caseworker for most of his working life, having taken cases to the Upper Tribunal level. He has been providing benefits training for Citizens Advice Devon since 2017. He is the Chief Officer at Citizens Advice Teignbridge.

Book now