Citizens Advice Devon: Transferring to Universal Credit

Course Category: Voluntary Sector and Governance, Benefits and Money Advice

Join us on this fantastic 3 HOUR online course, priced from just £34.55* for DCT members!

*This price include an early booking discount for those who book at least 4 weeks before the course date. As well as this discount that's available for everyone, DCT members also enjoy major savings on many of our training courses, including this one. We welcome new members at any time and you can start saving straight away! Membership costs from just £24 per year so you can recoup this cost very quickly and continue to book future training at membership prices too!

Join DCT here and access your discounted training prices 

Who is this course for and how will it help?

Do you work with people who claim benefits, or might need to in the future? Have you witnessed them struggling with the system? Our expert trainer, Vincent Willson, will take you through the process of transferring to Universal Credit payments.

Who gets it and when?  How much is it?  What are the latest changes? How do you claim it? Come and find out more, so that you can support people to claim and make sure they get the amount they should.

Moving across to Universal Credit is still challenging for many people. This course is designed to provide participants with information about moving from the old, means-tested benefits (‘legacy’ benefits) to Universal Credit so that they can advise clients or signpost them for more information. It will help advisers and their clients to navigate their way through the complexities and maximise income.


This online course will enable participants to:

  • Explain the basic conditions of entitlement.
  • Explain the circumstances in which people move onto Universal Credit.

about your tutor


Vincent has worked for the Citizens Advice service in Devon since 1985. As an experienced trainer, he has provided benefits training for many years to voluntary and statutory sector staff, covering all aspects of the benefits system from introductory courses to Tribunal Representation. He has been a benefits caseworker for most of his working life, having taken cases to the Upper Tribunal level. He has been providing benefits training for Citizens Advice Devon since 2017. He is the Chief Officer at Citizens Advice Teignbridge.

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