JOIN US ON THIS FANTASTIC 3 hour COURSE, PRICED FROM JUST £34.55* FOR DCT MEMBERS!
*This price include an early booking discount for those who book at least 4 weeks before the course date. As well as this discount that's available for everyone, DCT members also enjoy major savings on many of our training courses, including this one. We welcome new members at any time and you can start saving straight away! Membership costs from just £24 per year so you can recoup this cost very quickly and continue to book future training at membership prices too!
WHO IS THIS COURSE FOR AND HOW WILL IT HELp?
Do you work with people who claim benefits, or might need to in the future? Have you witnessed them struggling with the system? Our expert trainer, Vincent Willson, will provide an overview of the Council Tax Reduction schemes for each local authority in Devon, including Plymouth and Torbay. It will help people to identify potential entitlement and provide information on how to claim. It will enable participants to identify whether their local authority could learn from good practice across the county.
Over the last few years, the top debt issue that people have been bringing to Citizens Advice has been Council Tax arrears. We often find that people don’t know what help is available with Council Tax from their local council and need help with claiming. We’d like fewer people to experience this problem, so please come to this course to find out how you can help.
COURSE AIMS & OBJECTIVES
The course will enable participants to:
- Identify whether clients might be eligible for Council Tax Reduction
- Highlight differences between schemes
- Signpost clients for further information
- Provide information about how to claim
ABOUT YOUR TUTOR
Vincent has worked for the Citizens Advice service in Devon since 1985. As an experienced trainer, he has provided benefits training for many years to voluntary and statutory sector staff, covering all aspects of the benefits system from introductory courses to Tribunal Representation. He has been a benefits caseworker for most of his working life, having taken cases to the Upper Tribunal level. He has been providing benefits training for Citizens Advice Devon since 2017. He is the Chief Officer at Citizens Advice Teignbridge.