Citizens Advice Devon: Attendance Allowance

Course Category: Voluntary Sector and Governance, Benefits and Money Advice

Please note, this is an online course which will be held using Zoom software. 


  • £38.32*: Members of Devon Communities Together
  • £49.10*: Charities, Community Groups or Parish and Town Councils that are not members of Devon Community Together
  • £70.66*: Private Sector organisations and Statutory Local Authorities

*Please note, there is a 10% early bird discount available if you book at least 4 weeks before the course date. The discount will be shown automatically at the Eventbrite checkout. The cost indicated includes the Eventbrite booking fee.

*The discounted membership price on many of our training courses is one of a number of benefits provided to members of Devon Communities Together and is available to new and existing members. With annual membership starting from just £24 for individuals and small organisations, up to £50 for larger organisations, taking out a membership can be a great way to save money on your training needs. To find out more and join DCT today, call 01392 248919 or visit our membership page


Many older people are not aware of their potential entitlement to Attendance Allowance and many find the claiming process difficult.  The benefit can make a significant difference to people’s overall income and this course will help you to help older people to secure this income and to improve the quality of their lives.

This course is for people who provide advice and support to older people who need care and support.  It provides an overview of Attendance Allowance (AA), as well as details of the disability-related rules and tips on claiming. It also explains how the benefit can increase overall benefit income for older people.


By the end of the course you will be able to:

  • identify key conditions of entitlement to AA;
  • assist people with claims;
  • understand how entitlement is affected by going into hospital or a care home;
  • make appropriate referrals


Vincent has worked for the Citizens Advice service in Devon since 1985. As an experienced trainer, he has provided benefits training for many years to voluntary and statutory sector staff, covering all aspects of the benefits system from introductory courses to Tribunal Representation. He has been a benefits caseworker for most of his working life, having taken cases to the Upper Tribunal level. He has been providing benefits training for Citizens Advice Devon since 2017. He is the Chief Officer at Citizens Advice Teignbridge.

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