Universal Credit

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This course has now taken place. To see all our current training and learning opportunities, visit www.devoncommunities.org.uk/courses or contact info@devoncommunities.org.uk to discuss bespoke training arrangements for your organisation.
Course Category: Benefits and Money Advice

price

  • £54.49: Members of Devon Communities Together and Citizens Advice staff/volunteers
  • £76.05: Charities, Community Groups or Parish and Town Councils that are not members of Devon Community Together
  • £103.00: Private Sector organisations and Statutory Local Authorities

course description

Universal Credit (UC) will affect 7 to 12 million people. Come and find out more, so that you can support people to negotiate the changes and make sure they get what they’re entitled to.

If you’re of working age and making a new claim, UC is now the only means-tested benefit you can get. It replaces six separate benefits with one single monthly payment and will affects thousands of people on a low income, whether unemployed, too ill to work or in work, including more than a quarter of all families.

This course is for all organisations that want a better understanding of the impact of the roll out of UC in Devon and recent changes. It will help participants identify ways of supporting people who need to claim the new benefit.

Citizens Advice Devon logo

IF YOU WOULD LIKE TO COMMISSION THIS AS AN IN-HOUSE COURSE TAILORED TO YOUR ORGANISATIONAL NEEDS PLEASE CONTACT INFO@DEVONCOMMUNITIES.ORG.UK

AIMS AND OBJECTIVES

The course will enable participants to:

  • understand the key features of UC
  • understand the arrangements for transfer to UC within Devon
  • identify potential entitlement, for clients in a range of circumstances
  • understand the process for claiming and being paid UC
  • use a client centred approach to explore the issues and options for a client
  • identify people who will be vulnerable and will need additional support

ABOUT YOUR TUTOR

Vincent Willson

Vincent has worked for the Citizens Advice service in Devon since 1985.  As an experienced trainer, he has provided benefits training for many years to voluntary and statutory sector staff, covering all aspects of the benefits system from introductory courses to Tribunal Representation.  He has been a benefits caseworker throughout his working life, having taken cases up to the Upper Tribunal level.  He continues to work as a benefits caseworker, providing advice and assistance to families with children with disabilities and to young people with disabilities.  He also provides benefits advice as part of the Devon Advice Service for Working Age Carers and is the Chief Officer at Citizens Advice Teignbridge.

SPECIAL REQUIREMENTS

Please let Support Services know if there is anything that would affect your learning and if there is anything we can do to enable you to fully participate in our courses and we will do our best to accommodate you.

Call Support Services on 01392 248919 or email info@devoncommunities.org.uk