- £54.49: Members of Devon Communities Together and Citizens Advice staff/volunteers
- £76.05: Charities, Community Groups or Parish and Town Councils that are not members of Devon Community Together
- £103.00: Private Sector organisations and Statutory Local Authorities
A delay in the first payment of benefit, where the ‘rent’ element is usually paid direct to the claimant rather than to the landlords, is a feature of Universal Credit (UC) that has attracted the most publicity. Come and learn exactly how the ‘rent’ (housing costs) element of UC works so that you can help to make sure that people on a low income have the best chance of keeping a roof over their heads.
This course is for all organisations supporting people of working age on a low income where the work involves providing information or advice on financial capability and/or income maximisation.
IF YOU WOULD LIKE TO COMMISSION THIS AS AN IN-HOUSE COURSE TAILORED TO YOUR ORGANISATIONAL NEEDS PLEASE CONTACT INFO@DEVONCOMMUNITIES.ORG.UK
AIMS AND OBJECTIVES
The course will give participants the knowledge and confidence to:
- identify who is entitled to the housing costs element of UC
- identify sources of help with housing costs where UC is not payable e.g. loans for mortgage interest, Housing Benefit
- calculate UC
- challenge decisions
ABOUT YOUR TUTOR
Vincent has worked for the Citizens Advice service in Devon since 1985. As an experienced trainer, he has provided benefits training for many years to voluntary and statutory sector staff, covering all aspects of the benefits system from introductory courses to Tribunal Representation. He has been a benefits caseworker throughout his working life, having taken cases up to the Upper Tribunal level. He continues to work as a benefits caseworker, providing advice and assistance to families with children with disabilities and to young people with disabilities. He also provides benefits advice as part of the Devon Advice Service for Working Age Carers and is the Chief Officer at Citizens Advice Teignbridge.
Please let Support Services know if there is anything that would affect your learning and if there is anything we can do to enable you to fully participate in our courses and we will do our best to accommodate you.
Call Support Services on 01392 248919 or email firstname.lastname@example.org