Universal Credit

Course Category:
Benefits and Money Advice

price

  • £53.89 : Members of Devon Communities Together and Citizens Advice staff/volunteers
  • £75.21: Charities, Community Groups or Parish and Town Councils that are not members of Devon Community Together
  • £101.86 : Private Sector organisations and Statutory Local Authorities

course description 

Who gets it and when? How much is it? What are the latest changes? How do you claim it? Come and find out more, so that you can support people to claim and make sure they get the amount they should.

This course is designed to provide participants with an understanding of the basic conditions of entitlement to Universal Credit (UC) and how it is calculated and administered, to enable advisers to assist with and advise on claims.

Citizens Advice Devon logo

IF YOU WOULD LIKE TO COMMISSION THIS AS AN IN-HOUSE COURSE TAILORED TO YOUR ORGANISATIONAL NEEDS PLEASE CONTACT INFO@DEVONCOMMUNITIES.ORG.UK

AIMS AND OBJECTIVES

This course will enable participants to:

  • Explain the basic conditions of entitlement
  • Outline the claims and administration procedures
  • Calculate entitlement
  • Explain transitional protection, conditionality and sanctions, disputes and appeal rights

ABOUT YOUR TUTOR

Vincent Willson

Vincent has worked for the Citizens Advice service in Devon since 1985.  As an experienced trainer, he has provided benefits training for many years to voluntary and statutory sector staff, covering all aspects of the benefits system from introductory courses to Tribunal Representation.  He has been a benefits caseworker throughout his working life, having taken cases up to the Upper Tribunal level.  He continues to work as a benefits caseworker, providing advice and assistance to families with children with disabilities and to young people with disabilities.  He also provides benefits advice as part of the Devon Advice Service for Working Age Carers and is the Chief Officer at Citizens Advice Teignbridge.

SPECIAL REQUIREMENTS

Please let Support Services know if there is anything that would affect your learning and if there is anything we can do to enable you to fully participate in our courses and we will do our best to accommodate you.

Call Support Services on 01392 248919 or email info@devoncommunities.org.uk